Spotlight On Primary Care....
Healthwatch Walsall’s ‘Spotlight On’ briefings are an opportunity to hear from Walsall health and social care providers about topics that the public have highlighted to us as issues they are concerned about.
We have invited those providers to come and deliver briefings at our public meetings so that you the public have the opportunity to listen and then questions of them about any issues you are concerned about regarding the service in general or about specific parts in their presentations.
At our first ‘Spotlight On’ meeting, we heard from Donna Macarthur - Director of Primary Care and Integration at Walsall Clinical Commissioning Group. We first set the scene with the recommendations that were made in the GP Patient Experience Report and more recently our Priorities survey in which we had asked the public what were their biggest concerns regarding health and social care services in Walsall. Access to GP appointments both in surgery hours and out of hours came up as peoples second highest concern.
Donna gave a recap of the vital role that Primary Care plays, an overview of the current position and the CCG aspirations for moving the service forward.