About us

Healthwatch – giving people a powerful voice locally and nationally.

Healthwatch Walsall is an independent consumer champion created to gather and represent the views of the public. Healthwatch will play a role at both national and local level and will make sure that the views of the public and people who use services are taken into account.

At a local level, Health watch Walsall will work to help people get the best out of the health and social care services in their area; whether it’s improving them today or helping to shape them for tomorrow. Local Healthwatch is all about local voices being able to influence the delivery and design of their services – not just people for who use them, but for anyone who might need them in the future.

What do we do?

Healthwatch Walsall will:

  • Seek out people to discuss their local health and social care services
  • Use what they say say to help decision makers improve the quality of local services
  • Reflect the diversity of Walsall’s population, including children and young people
  • Build on any example of good work that is being achieved
  • Work in partnership with services – not in opposition
  • Be represented on the Health and Wellbeing Board and ensure progress is achieved.

We will be:

An Influencer

We will listen to your views, concerns and suggestions about services and reflect that information to commissioners and providers to help shape and improve them.

A Supporter

We can provide information to help you make choices about the services you use.

A Signposting service

We can signpost you to services or refer you to someone who will support you in making a complaint