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Healthwatch Walsall is the consumer champion for health and social care for adults, children and young people. Our role is to enable people to feedback their views and experiences of the health and social care services they receive and for their input to influence how services are planned and delivered in the future.”

We have a simple ambition, to make health and social care services better for the people who use them in Walsall. We are here to understand the needs, experience and concerns of people who use services and speak out on their behalf.

Any current vacancies are listed below.

Healthwatch Walsall Manager

Salary up to £30,000 p.a. dependent on qualifications and experience

Healthwatch Walsall is the independent champion for local people’s voices in health and social care in Walsall. This service is delivered by Engaging Communities Staffordshire (ECS), a Community Interest Company that also delivers nine other local Healthwatch contracts. ECS is now looking for an energetic, committed operational manager, passionate about making a difference to the lives of people in Walsall by ensuring that health and social care services are geared to their needs.

Your organisational skills will be required to lead a small team of staff in gathering the views and feedback from the diverse local community to influence improvements in services. You will also be able to deploy your strong relationship management skills to develop excellent working relationships with key stakeholders at Walsall Metropolitan Borough Council, NHS organisations, the local voluntary and community sector, and with volunteers, service users and patients. Gaining their trust and insight will be key to supporting you in working with the Chair and Advisory Board for Healthwatch Walsall in developing and implementing an agreed strategic plan and work priorities for Healthwatch Walsall.

Healthwatch Walsall is all about local voices being able to influence the delivery and design of local services, whether it is improving them today or helping to shape them for tomorrow.

Essential qualities include management experience, effective cross-sector partnership working and the ability to involve local people. Knowledge of the health and social care landscape and/or knowledge of Walsall would be very desirable.

Further information, job description and application form please contact Aileen Farrer on 01785 887809 If you would like an informal discussion please contact Simon Fogell 07761 916400.

Closing date for applications: 16 September 2019, 12.00 noon

Interviews: w/c 23 September 2019.

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Chair of Walsall Together Service User Group

Could you lead a group of patients and service users to enable their collective voice to be heard and to influence the progressive changes within health and social care services in Walsall? Are you passionate about enabling local people to help shape their local services in Walsall?

Who we are looking for

Ideally you will live in Walsall, so you will have a good grasp of the area and the health and social care issues within it.

You will have a keen interest in ensuring that services are designed around the needs of people so that the residents of Walsall get the right care and services when they need it.

You may be someone who accesses local services, a carer or an ex-health/social care professional who now wishes to contribute to shaping health and social care in Walsall.

As a user of services, or a carer of someone who does or even as a former staff member you may have questioned why services are delivered a certain way.

What we are looking for in a Chair

The Chair of Walsall Together Service User Group will be required to commit to approximately 3 days per month, have the ability to provide strong leadership to the Walsall Together Service User Group to ensure that the patients and service users voices are heard and able to influence the progressive changes under the Walsall Together programme at all levels.

The Chair will receive £2,500 per annum and the work pattern will be flexible to meet the needs of the Service User Group.

For an informal discussion about the role please call Simon Fogell on 077761 916400.

Closing date for completed applications                 12 noon 20th September 2019

Interview date                                                                  morning of 23rd September 2019

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