1. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  2. Report -

    For most people who are admitted to hospital there are no serious long-term implications from their admission and no need for ongoing social care support once discharged.
  3. Report -

    A Healthwatch Report for the Black Country and West Birmingham Sustainability and transformation plans (STPs).
  4. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  5. Report -

    Healthwatch continues to gather information locally, through various means, such as surveys, focus groups, one-to-one conversations and questionnaires.
  6. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  7. Report -

    Our job is to champion the consumer interests of those using the services and give local people an opportunity to speak out about their concerns.
  8. Report -

    Three focus groups were undertaken in Sandwell, Walsall, and Wolverhampton. One focus group was undertaken in Dudley along with six drop-ins at GP practices.
  9. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  10. Report -

    Our job is to champion the consumer interests of those using the services and give local people an opportunity to speak out about their concerns.
  11. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  12. Report -

    A study into the experiences of service users, parents, and carers of the case assessment process.
  13. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  14. Report -

    The engagement with young people was carried out through face-to-face engagement with training providers in Walsall and general outreach.
  15. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.