1. Rushall Care Home 12th April 2017

    Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.

  2. Healthwatch Walsall Priorities Report 2017

    Report -

    The report is for Healthwatch Walsall to find out what its work focus for engagement and research should be for the coming year

  3. Walsall Manor Hospital Accident and Emergency Department Report 2017

    Report -

    The Accident and Emergency (A&E) Workstream of Healthwatch Walsall carried out a survey in the Accident and Emergency Department of Walsall Manor Hospital during May 2016

  4. Healthwatch Walsall-Annual Report 2016-2017

    Report -

    Healthwatch continues to gather information locally, through various means, such as surveys, focus groups, one-to-one conversations, and questionnaires.

  5. What should you expect from home care services?

    Advice and Information -

    Five things you should expect from home care, domiciliary care or help in the home.

  6. Anson Court Residential Home 4th August 2017

    Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.

  7. Walsall APMS report

    Report -

    A total of 995 surveys were completed with participants across the 4 Areas listed, along with 3 focus groups and notes from APMS consultation events.

  8. Parklands Court Nursing Home 21st September 2017

    Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.

  9. Access to Primary Care Services report

    Report -

    Each year Healthwatch Walsall asks the public what their concerns are around health and social care services

  10. Walsall Urgent Care report

    Report -

    Walsall CCG carried out a consultation on the future of Urgent Care Services in the area.

  11. Walsall Stroke report

    Report -

    Walsall CCG carried out a consultation on the future of Stroke Services in Walsall.

  12. Delves Court Care Home 24th October 2017

    Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.

  13. Walsall A&E report report 2017

    Report -

    In light of the fact that people were either waiting to be seen or part way through their journey of having their issues diagnosed we used a semi-structured interview technique with a set of questions to help the interviewer talk to the patients and their families.

  14. Mill Lodge Care Home 28th November 2018

    Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. We carried out the visit at the request of Adult Safeguarding Walsall CCG.