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To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
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To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
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This Privacy Statement sets our data processing practices carried. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent champion for people who use health and social care services. -
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Find out about our role, our plans and our people.
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To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
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To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. We carried out the visit at the request of Adult Safeguarding Walsall CCG. -
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To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. . -
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Find out how we can help you access the support you need to live well. -
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After being diagnosed with cancer, accessing timely treatment is important to the patient. Access and signposting to non-clinical support services is also an important part of the patient journey. -
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To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
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Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you. -
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Volunteers play a vital role in helping people have their say on health and social care. Volunteering with Healthwatch can help you develop skills, gain experience and make a difference to your community. -
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Take a look at our practical resources to help you make a complaint about NHS health and social care services. -
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Healthwatch continues to gather information locally, through various means, such as surveys, focus groups, one-to-one conversations and questionnaires. -
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Talk to patients about all aspects of their care and whether this is delivered in a way that promotes their dignity and independence including the ability to make choices about their health and care. -
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To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
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To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
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Talk to patients about all aspects of their care and whether this is delivered in a way that promotes their dignity and independence including the ability to make choices about their health and care. -
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Talk to patients about all aspects of their care and whether this is delivered in a way that promotes their dignity and independence including the ability to make choices about their health and care. -
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To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
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If you can't find the right support, Healthwatch is here for you. In times of worry or stress, we can be there to find you the best place to go for help, whether it's finding an NHS dentist, how to make a complaint or where to go for extra support. Find out more in our video below. -
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Talk to patients about all aspects of their care and whether this is delivered in a way that promotes their dignity and independence including the ability to make choices about their health and care. -
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We're here to find out matters to you and to help make sure your views shape the support you need. -
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We collected 86 surveys, conducted one focus group and have gathered information from 16 case studies. -
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To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. We carried out the visit at the request of Adult Safeguarding Walsall CCG.
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To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. -
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Shape the NHS forward plan
We want everyone in the Black Country to have improved health, now and in the future. We're writing a NHS Joint Forward Plan with local healthcare partners to set out how we'll work together to meet your health needs, and you can help too. -
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Your monthly catch-up on health and social care experiences, topics, and themes, and useful information. -
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People are doing everything that they can to manage the cost of living crisis. People have cut back on their food shops, turned their heating off to sit in the cold and have even started to work from home to reduce the amount of money that they are spending on their petrol each week.
However, constantly having to battle against things that are out of your control is always going to take a toll on your mental health, and suffering from mental health issues at this time won’t be making things any easier.
Unfortunately, over 1.5 million people across England are currently suffering from debt and mental health issues due to the cost of living [1]. We are actually already seeing the outcomes of this, with a recent study carried out from the British Association for Counselling and Psychotherapy discovering that 66% of all current working therapists have said that their client’s mental health has started to decline with the current cost of living [2].
As we all know, a decline in public mental health has consequences that affect the rest of society, with more people abusing alcohol and other substances when they feel depressed or anxious. [3]
The infographic/ PDF to download highlights some additional facts and figures surrounding the cost of living crisis and how this links to poor mental health.
References [1] https://www.moneyandmentalhealth.org/money-and-mental-health-facts/ [2] https://www.bacp.co.uk/news/news-from-bacp/2022/8-september-cost-of-living-crisis-survey-shows-impact-on-mental-health/ [3] See alcoholism rehabilitation article.
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With the NHS under extra pressure this winter, we need to hear your experiences of care to help services understand what is working and spot issues affecting support for you and your loved ones.
The NHS is facing added pressures this winter. This means that it can be more challenging for people to receive the care they need.
Feedback from the public can play a vital role in helping health and social care services understand what is working and spot issues affecting the care of local people.
This is why we have launched a campaign to get more people to share their experiences of care this winter.
If you or a loved one have used GPs, hospitals, pharmacies, care homes or other support services this winter, we want to hear about your experience.
Every experience matters
Have you faced challenges or delays accessing health and care services this winter? If you have, we want to know how this has affected your health and wellbeing.
Have you found accessing NHS services easy? Are there any aspects of the care you got that you really valued?
Your positive or negative feedback can help services hear what is working and spot issues affecting care for you and your loved ones.
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A great graphical and informative presentation. Well done Baljot Kaur, great work. -
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