1. Report -

    The Accident and Emergency (A&E) Workstream of Healthwatch Walsall carried out a survey in the Accident and Emergency Department of Walsall Manor Hospital during May 2016
  2. Report -

    17 questions were included in the survey along with open text sections for additional comments to be made.
  3. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  4. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  5. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  6. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. We carried out the visit at the request of Adult Safeguarding Walsall CCG.
  7. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  8. Report -

    Talk to patients about all aspects of their care and whether this is delivered in a way that promotes their dignity and independence including the ability to make choices about their health and care.
  9. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  10. Report -

    Talk to patients about all aspects of their care and whether this is delivered in a way that promotes their dignity and independence including the ability to make choices about their health and care.
  11. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  12. Report -

    Talk to patients about all aspects of their care and whether this is delivered in a way that promotes their dignity and independence including the ability to make choices about their health and care.
  13. Report -

    Talk to patients about all aspects of their care and whether this is delivered in a way that promotes their dignity and independence including the ability to make choices about their health and care.
  14. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.

  15. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  16. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. We carried out the visit at the request of Adult Safeguarding Walsall CCG.
  17. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  18. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. We carried out the visit at the request of Adult Safeguarding Walsall CCG.
  19. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  20. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  21. News -

    We want to understand how social work can help improve older people's lives.
  22. Report -

    A copy of our Annual Public Meeting presentation
  23. Report -

    A copy of our public meeting/ minutes. Agenda plus 4 documents enc.
  24. Report -

    A copy of our public meeting/ minutes
  25. Report -

    A copy of our public meeting/ minutes
  26. Report -

    Healthwatch Walsall working with Walsall Together had been asked to
    carry out a project on male suicide. The proposal for this work had
    been put forward by the East 2 Primary Care Network who wanted a
    local campaign to raise awareness about male suicide
  27. Report -

    Healthwatch Walsall Advisory Board (HAB) Meeting held on Monday 19 April 2021 02:15 p.m.
    Virtual online digital platform Zoom
  28. Report -

    Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 4 February 2021 11:15 a.m.
    Virtual online digital platform Zoom.
  29. Advice and Information -

    Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 3 December 2020 11:00 a.m. Virtual online digital platform Zoom
  30. Report -

    Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 3 December 2020 11:00 a.m. Virtual online digital platform Zoom
  31. Report -

    Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 23 July 2020, 2.00 p.m.
    Virtual Meeting
  32. News -

    Your monthly catch-up on health and social care experiences, topics, and themes, and useful information.
  33. Report -

    Your monthly catch-up on health and social care experiences, topics, and themes, and useful information.
  34. News -

    Your monthly catch-up on health and social care experiences, topics, themes, and useful information.
  35. News -

    An NHS guide to...
  36. News -

    A specialist project that pulls together the support and how to access it when needed.
  37. News -

    Information of support for those who feel isolated. Available support and services.
  38. News -

    Part of our Walsall Together work
  39. Report -

    Heart disease remains as one of the major causes of premature death in Walsall. There have
    been several reports produced locally by Public Health Walsall that evidence this but there is
    also other intelligence published by Public Health England e.g., CVD primary care intelligence
    pack (2021). We understand that a range of factors heighten the risk of heart disease and
    that generally premature deaths from this disease tend to be in the more deprived areas of
    Walsall where risk factors that can cause heart disease are more prevalent. As background
    data to support this report we have obtained some summary information from our local

    Public Health department as well as undertaking a limited analysis of the CVD primary care
    intelligence pack 2021 and this follows.
  40. Report -

    115,000 people a year die from lung disease in the UK, equivalent to 1 person every 5
    minutes, and every day, 1500 people are newly diagnosed with lung disease. Moreover, the
    health outcomes for people with lung disease have not improved over the last 10 years to the
    same extent as other diseases such as cardiovascular disease and cancer. The mortality rate
    (the number of people per 100,000 dying) of people aged under 75 from respiratory disease
    in Walsall is 48.1, which is significantly worse than the national rate of 34.2.

    2
    There were 5040 emergency hospital admissions for respiratory disease in 2018/19 in
    Walsall. Hospital admissions due to respiratory conditions are a major factor in the winter
    pressures faced by the NHS and lung disease costs the UK more than £11 billion per year
    including the impact on the NHS (£9.9bn), and wider economy through working days lost
    (£1.2bn).
  41. Report -

    This report is the culmination of engagement work undertaken and co-ordinated by Paul Higgitt,
    Senior Engagement Lead, Healthwatch Walsall from the beginning of 2020 when individual patient
    stories were recorded followed by three virtual patient engagement events held during June and July
    2020. This work has been supported throughout by Phil Griffin, Walsall Together Service User Group
    Chair. A significant number of diabetes patients have been involved in this work and there has also
    been some input from Diabetes Specialist Nurses and also Diabetes UK.
  42. News -

    Our seasonal update contains service information and messages as well as what we have been up to and what you told us.
  43. Report -

    The Pharmaceutical Needs Assessment (PNA) is a key commissioning tool for NHS England, Local
    Authority and Clinical Commissioning Group’s (CCG). The PNA includes pharmaceutical services and
    other services that may be delivered through community pharmacy. The PNA maps current provision,
    assesses local need, and identifies any gaps in provision. It is reviewed every 3 years and Healthwatch
    Walsall were pleased to be asked to have an integral role in the consultation process.
  44. Report -

    On this occasion, the Healthwatch have carried out a project that looks at the experiences of people who were more likely to be digitally excluded than the general population in accessing primary care during the Covid-19 pandemic and its associated restrictions. Unlike the HWE project we did not interview GP practice staff as at the time the project was being undertaken local GP practice staff were taken up with the rollout of the Covid vaccination programme and felt unable to take part.
  45. Blog -

    Throughout our work, we gather information about health inequalities by speaking to people whose experiences aren’t often heard.
  46. Report -

    We wanted to find out what is important to young people when accessing Health and Social Care services, what they feel is missing and give young people an opportunity to have their voices heard.
  47. News -

    Healthwatch Walsall would like to know what is affecting you and your family, how you are/will be planning to manage and to find out what support you need?
  48. Report -

    Your monthly catch-up on health and social care experiences, topics, and themes, and useful information.
  49. News -

    The young person's communication project is aimed at young people aged 14-24 to find out their experiences and challenges in accessing health and social care services and whether young people are aware of alternative options for primary care services. We are conducting this survey to find out what barriers young people are faced with and what could help improve this for them.
  50. Advice and Information -

    Suicide is preventable – If you or someone you know is having suicidal
    thoughts, we can all help those at risk. In the UK in 2019, 6524 people took their own lives. Men are three times more likely than women to die by suicide. Women are more likely to report suicidal thoughts. Click on the link to download a useful information leaflet.