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Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Advice and Information -
With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
Report -
A survey was used that was more focussed upon patient experiences and outcomes of seeing their GP rather than on process questions that would identify high and low performers in terms of satisfaction. -
Report -
A total of 995 surveys were completed with participants across the 4 Areas listed, along with 3 focus groups and notes from APMS consultation events. -
Report -
Each year Healthwatch Walsall asks the public what their concerns are around health and social care services -
Report -
In light of the fact that people were either waiting to be seen or part way through their journey of having their issues diagnosed we used a semi-structured interview technique with a set of questions to help the interviewer talk to the patients and their families. -
Report -
Three focus groups were undertaken in Sandwell, Walsall, and Wolverhampton. One focus group was undertaken in Dudley along with six drop-ins at GP practices. -
Report -
Heart disease remains as one of the major causes of premature death in Walsall. -
Report -
17 questions were included in the survey along with open text sections for additional comments to be made. -
Report -
We undertook a survey with people who have used the UTC at Walsall Manor Hospital. -
Report -
To observe the physical environment of the practice. To listen to and capture the experiences of service delivery from patients, relatives and carers. There was no specific intelligence prior to the announced visit.
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Report -
To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. We carried out the visit at the request of Adult Safeguarding Walsall CCG.
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Talk to patients about all aspects of their care and whether this is delivered in a way that promotes their dignity and independence including the ability to make choices about their health and care. -
Report -
Talk to patients about all aspects of their care and whether this is delivered in a way that promotes their dignity and independence including the ability to make choices about their health and care. -
Report -
Talk to patients about all aspects of their care and whether this is delivered in a way that promotes their dignity and independence including the ability to make choices about their health and care. -
Report -
Talk to patients about all aspects of their care and whether this is delivered in a way that promotes their dignity and independence including the ability to make choices about their health and care. -
Report -
A copy of our Annual Public Meeting presentation -
Report -
A copy of our public meeting/ minutes. Agenda plus 4 documents enc. -
Report -
A copy of our public meeting/ minutes -
Report -
A copy of our public meeting/ minutes -
Report -
Healthwatch Walsall working with Walsall Together had been asked to
carry out a project on male suicide. The proposal for this work had
been put forward by the East 2 Primary Care Network who wanted a
local campaign to raise awareness about male suicide -
Report -
Healthwatch Walsall Advisory Board (HAB) Meeting held on Friday 6 August 2021 02:15 p.m. Virtual online digital platform Zoom -
Report -
Healthwatch Walsall Advisory Board (HAB) Meeting held on Monday 19 April 2021 02:15 p.m.
Virtual online digital platform Zoom
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Report -
Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 4 February 2021 11:15 a.m.
Virtual online digital platform Zoom.
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Advice and Information -
Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 3 December 2020 11:00 a.m. Virtual online digital platform Zoom
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Report -
Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 3 December 2020 11:00 a.m. Virtual online digital platform Zoom
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Report -
Healthwatch Walsall Advisory Board (HAB) Meeting held on Thursday 23 July 2020, 2.00 p.m.
Virtual Meeting -
News -
Your monthly catch-up on health and social care experiences, topics, and themes, and useful information. -
Report -
Your monthly catch-up on health and social care experiences, topics, and themes, and useful information. -
News -
Your monthly catch-up on health and social care experiences, topics, themes, and useful information. -
News -
An NHS guide to... -
News -
Your monthly catch-up on health and social care experiences, topics, and themes, and useful information. -
News -
A specialist project that pulls together the support and how to access it when needed. -
News -
An insight into how one diabetic patient manages their condition and lives a packed life. -
News -
Information of support for those who feel isolated. Available support and services. -
Report -
Heart disease remains as one of the major causes of premature death in Walsall. There have
been several reports produced locally by Public Health Walsall that evidence this but there is
also other intelligence published by Public Health England e.g., CVD primary care intelligence
pack (2021). We understand that a range of factors heighten the risk of heart disease and
that generally premature deaths from this disease tend to be in the more deprived areas of
Walsall where risk factors that can cause heart disease are more prevalent. As background
data to support this report we have obtained some summary information from our local
Public Health department as well as undertaking a limited analysis of the CVD primary care
intelligence pack 2021 and this follows. -
Report -
115,000 people a year die from lung disease in the UK, equivalent to 1 person every 5
minutes, and every day, 1500 people are newly diagnosed with lung disease. Moreover, the
health outcomes for people with lung disease have not improved over the last 10 years to the
same extent as other diseases such as cardiovascular disease and cancer. The mortality rate
(the number of people per 100,000 dying) of people aged under 75 from respiratory disease
in Walsall is 48.1, which is significantly worse than the national rate of 34.2.
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There were 5040 emergency hospital admissions for respiratory disease in 2018/19 in
Walsall. Hospital admissions due to respiratory conditions are a major factor in the winter
pressures faced by the NHS and lung disease costs the UK more than £11 billion per year
including the impact on the NHS (£9.9bn), and wider economy through working days lost
(£1.2bn). -
Report -
This report is the culmination of engagement work undertaken and co-ordinated by Paul Higgitt,
Senior Engagement Lead, Healthwatch Walsall from the beginning of 2020 when individual patient
stories were recorded followed by three virtual patient engagement events held during June and July
2020. This work has been supported throughout by Phil Griffin, Walsall Together Service User Group
Chair. A significant number of diabetes patients have been involved in this work and there has also
been some input from Diabetes Specialist Nurses and also Diabetes UK. -
News -
Our seasonal update contains service information and messages as well as what we have been up to and what you told us. -
News -
The beginning of May is upon us and where is the year going? It’s great that we are now out and about in the Borough, being able to meet up
with new and old faces again and as we continue with our engagement program, we look forward to meeting more of you to hear about your health and social care experiences. -
Report -
On this occasion, the Healthwatch have carried out a project that looks at the experiences of people who were more likely to be digitally excluded than the general population in accessing primary care during the Covid-19 pandemic and its associated restrictions. Unlike the HWE project we did not interview GP practice staff as at the time the project was being undertaken local GP practice staff were taken up with the rollout of the Covid vaccination programme and felt unable to take part. -
News -
Our Autumn newsletter has just dropped.
With useful information and support opportunities. -
Report -
We wanted to find out what is important to young people when accessing Health and Social Care services, what they feel is missing and give young people an opportunity to have their voices heard. -
News -
Healthwatch Walsall would like to know what is affecting you and your family, how you are/will be planning to manage and to find out what support you need? -
Report -
Your monthly catch-up on health and social care experiences, topics, and themes, and useful information. -
News -
The young person's communication project is aimed at young people aged 14-24 to find out their experiences and challenges in accessing health and social care services and whether young people are aware of alternative options for primary care services. We are conducting this survey to find out what barriers young people are faced with and what could help improve this for them. -
News -
Have you had an issue communicating with a professional? Have you had issues accessing health services? A campaign for and by young people in Walsall
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Report -
Your monthly catch-up on health and social care experiences, topics, and themes, and useful information.