1. Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
  2. Advice and Information -

    If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.
  3. Advice and Information -

    Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.
  4. Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.
  5. Advice and Information -

    Find out the signs and symptoms of monkeypox, what to do if you think you have it and who is eligible for a vaccine.
  6. Advice and Information -

    If you are struggling, feel alone or need a little help, then check out our guide on how you can get the support you need.
  7. Advice and Information -

    Do you know about your rights to language support in NHS settings?
  8. Report -

    The report is for Healthwatch Walsall to find out what its work focus for engagement and research should be for the coming year
  9. Report -

    A survey was used that was more focussed upon patient experiences and outcomes of seeing their GP rather than on process questions that would identify high and low performers in terms of satisfaction.
  10. Report -

    The Accident and Emergency (A&E) Workstream of Healthwatch Walsall carried out a survey in the Accident and Emergency Department of Walsall Manor Hospital during May 2016
  11. Report -

    A total of 995 surveys were completed with participants across the 4 Areas listed, along with 3 focus groups and notes from APMS consultation events.
  12. Report -

    Walsall CCG carried out a consultation on the future of Stroke Services in Walsall.
  13. Report -

    Walsall CCG carried out a consultation on the future of Urgent Care Services in the area.
  14. Report -

    Each year Healthwatch Walsall asks the public what their concerns are around health and social care services
  15. Report -

    In light of the fact that people were either waiting to be seen or part way through their journey of having their issues diagnosed we used a semi-structured interview technique with a set of questions to help the interviewer talk to the patients and their families.
  16. Report -

    After being diagnosed with cancer, accessing timely treatment is important to the patient. Access and signposting to non-clinical support services is also an important part of the patient journey.
  17. Report -

    Our job is to champion the consumer interests of those using the services and give local people an opportunity to speak out about their concerns.
  18. Report -

    Our job is to champion the consumer interests of those using the services and give local people an opportunity to speak out about their concerns.
  19. Report -

    A Healthwatch Report for the Black Country and West Birmingham Sustainability and transformation plans (STPs).
  20. Report -

    A study into the experiences of service users, parents, and carers of the case assessment process.
  21. Report -

    One in 6 of the UK population is affected by hearing loss equating to approximately 11M people, and of these almost 1M people are severely or profoundly deaf.
  22. Report -

    The engagement with young people was carried out through face-to-face engagement with training providers in Walsall and general outreach.
  23. Report -

    On this occasion we have carried out a project that looks at the experiences of people accessing services that support people with Learning Disabilities and/or Autism in the community
  24. Report -

    Our job is to champion the consumer interests of those using the services and give local people an opportunity to speak out about their concerns.
  25. Report -

    Heart disease remains as one of the major causes of premature death in Walsall.
  26. Report -

    Throughout the pandemic, Mental Health in young people has been exacerbated due to minimal socialising with the lockdown, not attending education, and having to support relatives.
  27. Report -

    Our job is to champion the consumer interests of those using the services and give local people an opportunity to speak out about their issues.
  28. Report -

    We undertook a survey with people who have used the UTC at Walsall Manor Hospital.
  29. Report -

    To observe and capture the experiences of service delivery from the residents and relatives’ point of view.
  30. Report -

    To observe the physical environment of the practice. To listen to and capture the experiences of service delivery from patients, relatives and carers. There was no specific intelligence prior to the announced visit.
  31. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  32. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  33. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  34. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  35. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  36. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  37. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  38. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  39. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  40. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. We carried out the visit at the request of Adult Safeguarding Walsall CCG.
  41. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  42. Report -

    Talk to patients about all aspects of their care and whether this is delivered in a way that promotes their dignity and independence including the ability to make choices about their health and care.
  43. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  44. Report -

    Talk to patients about all aspects of their care and whether this is delivered in a way that promotes their dignity and independence including the ability to make choices about their health and care.
  45. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  46. Report -

    Talk to patients about all aspects of their care and whether this is delivered in a way that promotes their dignity and independence including the ability to make choices about their health and care.
  47. Report -

    Talk to patients about all aspects of their care and whether this is delivered in a way that promotes their dignity and independence including the ability to make choices about their health and care.
  48. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.