1. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  2. Report -

    The report is for Healthwatch Walsall to find out what its work focus for engagement and research should be for the coming year
  3. Report -

    The Accident and Emergency (A&E) Workstream of Healthwatch Walsall carried out a survey in the Accident and Emergency Department of Walsall Manor Hospital during May 2016
  4. Report -

    Healthwatch continues to gather information locally, through various means, such as surveys, focus groups, one-to-one conversations, and questionnaires.
  5. Advice and Information -

    Five things you should expect from home care, domiciliary care or help in the home.
  6. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  7. Report -

    A total of 995 surveys were completed with participants across the 4 Areas listed, along with 3 focus groups and notes from APMS consultation events.
  8. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  9. Report -

    Each year Healthwatch Walsall asks the public what their concerns are around health and social care services
  10. Report -

    Walsall CCG carried out a consultation on the future of Urgent Care Services in the area.
  11. Report -

    Walsall CCG carried out a consultation on the future of Stroke Services in Walsall.
  12. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.
  13. Report -

    In light of the fact that people were either waiting to be seen or part way through their journey of having their issues diagnosed we used a semi-structured interview technique with a set of questions to help the interviewer talk to the patients and their families.
  14. Report -

    To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. We carried out the visit at the request of Adult Safeguarding Walsall CCG.
  15. News -

    Shape the NHS forward plan
    We want everyone in the Black Country to have improved health, now and in the future. We're writing a NHS Joint Forward Plan with local healthcare partners to set out how we'll work together to meet your health needs, and you can help too.
  16. News -

    Your monthly catch-up on health and social care experiences, topics, and themes, and useful information.
  17. Advice and Information -

    People are doing everything that they can to manage the cost of living crisis. People have cut back on their food shops, turned their heating off to sit in the cold and have even started to work from home to reduce the amount of money that they are spending on their petrol each week.

    However, constantly having to battle against things that are out of your control is always going to take a toll on your mental health, and suffering from mental health issues at this time won’t be making things any easier.

    Unfortunately, over 1.5 million people across England are currently suffering from debt and mental health issues due to the cost of living [1]. We are actually already seeing the outcomes of this, with a recent study carried out from the British Association for Counselling and Psychotherapy discovering that 66% of all current working therapists have said that their client’s mental health has started to decline with the current cost of living [2].

    As we all know, a decline in public mental health has consequences that affect the rest of society, with more people abusing alcohol and other substances when they feel depressed or anxious. [3]

    The infographic/ PDF to download highlights some additional facts and figures surrounding the cost of living crisis and how this links to poor mental health.

    References [1] https://www.moneyandmentalhealth.org/money-and-mental-health-facts/ [2] https://www.bacp.co.uk/news/news-from-bacp/2022/8-september-cost-of-living-crisis-survey-shows-impact-on-mental-health/ [3] See alcoholism rehabilitation article.

  18. News -

    With the NHS under extra pressure this winter, we need to hear your experiences of care to help services understand what is working and spot issues affecting support for you and your loved ones.

    The NHS is facing added pressures this winter. This means that it can be more challenging for people to receive the care they need.
    Feedback from the public can play a vital role in helping health and social care services understand what is working and spot issues affecting the care of local people.
    This is why we have launched a campaign to get more people to share their experiences of care this winter.
    If you or a loved one have used GPs, hospitals, pharmacies, care homes or other support services this winter, we want to hear about your experience.
    Every experience matters
    Have you faced challenges or delays accessing health and care services this winter? If you have, we want to know how this has affected your health and wellbeing.

    Have you found accessing NHS services easy? Are there any aspects of the care you got that you really valued?
    Your positive or negative feedback can help services hear what is working and spot issues affecting care for you and your loved ones.
  19. Event -

  20. Event -

  21. News -

    A great graphical and informative presentation. Well done Baljot Kaur, great work.
  22. Event -

  23. Event -

  24. Event -

  25. Event -

  26. Event -

  27. Event -

  28. Advice and Information -

    Please note the directory was published prior to COVID-19. Some contact details may have changed.
  29. Advice and Information -

    This useful information flyer that identifies support, information or advice.
  30. Report -

    To observe, and capture the experiences of service delivery from the residents' and relatives’ points of view.
  31. Event -

  32. Advice and Information -

    With NHS staff holding industrial action this winter, common questions and answers.

    Which workers have backed industrial action?
    Up to 100,000 nurse members of the RCN;
    Up to 20,000 ambulance members of GMB, Unison and Unite;
    4,000-plus members of the Chartered Society of Physiotherapy; and
    Junior hospital doctor members of the British Medical Association are also being balloted in January.

    When will strike action take place?
    6 and 20 March: Ambulance strike by GMB at same 7 trusts as in February.

  33. News -

    Service development opportunity. So share your views.

  34. News -

    We are asking children and young people aged 12-24 from Dudley, Sandwell, Walsall, and Wolverhampton their views
    about how mental health services can encourage people to get involved in helping to improve these services.

    The survey will take approximately 15 minutes and will be completely anonymous.

  35. Advice and Information -

    Free 60 minute bookable support sessions with a specialist autism advisor with
    lived experience. Person centred, online support sessions, providing
    information and guidance for pre and post diagnosed autistic adults
    and their families living in the Black Country.

    To see the available dates and times and for booking
    information please visit: www. autismwestmidlands.org.uk/events/
    For more information please contact Sue: E:suemorris@autismwestmidlands.org.uk
  36. Advice and Information -

    An independent charity providing free, confidential specialist bereavement counselling support to the residents of Walsall, West Midlands.

  37. News -

    Watch the animation video to discover the key organisations that make up the NHS and how they can collaborate with partners in the health and care system to deliver joined-up care.

    This animation has been developed by The King’s Fund with the support of: https://www.carnallfarrar.com/
  38. News -

    Over the past year, fuel and energy prices have soared taking huge bites out of our pockets, on top of increased rents and food prices. The financial squeeze has been felt by everyone in the UK.

    Everywhere you look, you’re reminded of the cost of living crisis. The news, social media, and your personal bank balance offer stark reminders of the current reality.

    People are reducing car journeys and taking up cycling, there are those cutting out yearly holidays and in the most challenging of circumstances, people have to choose between heating the house and food items.

    Link to ReHab recovery website: https://www.rehab-recovery.co.uk/resources/cost-of-living-effect-on-nations-mental-health/
  39. Event -

  40. News -

    Between 20 September 2022 and 10 November 2022, carried out an unannounced inspection of three of the acute services provided by this trust as part of our continual checks on the safety and quality of healthcare services. We also inspected the well-led key question for the trust overall.

    To see our mention go to page 19 about half way down the page.
  41. Report -

    Your monthly catch-up on health and social care experiences, topics, and themes, and useful information.
  42. Report -

    On the 3rd of February Healthwatch Walsall saw the return of our First Friday Focus. Members of the public joined us to discuss their experiences of Health and Social Care services in Walsall and tell us what they think.
  43. Report -

    A copy of our public meeting/ minutes.
  44. News -

    Free & Confidential NHS tests: Cholesterol, Blood Sugar, Blood Pressure, BMI, Lifestyle Advice

    Friday 12th May 10.00am - 3.00pm at The Crossing at St. Pauls, Darwall Street, Walsall.
  45. Event -

  46. News -

    If so, please share your views using the link to survey: https://forms.office.com/e/DzzJDzWJET

  47. Event -