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News -
Local health chiefs have issued important guidance following the updated cold weather
alert.
The Met Office, in conjunction with the UK Health Security Agency (UKHSA), has issued an amber weather alert, which is currently in place from Sunday 7 January to Friday 12 January, as severe winter weather is forecast.
An amber alert means extreme cold conditions are expected, with the elderly, people with underlying health conditions, babies and very young children at risk from the weather. In the Black Country, forecasters have predicted severe cold weather and icy conditions with temperatures continuing to reach below zero this week.
People are encouraged to take extra precautions to keep safe while the alerts are in place, such as checking on vulnerable friends and neighbours, keeping food and medications in stock and ensuring homes are adequately heated.
Dr Ananta Dave, Chief Medical Officer for the NHS Black Country Integrated Care Board, said: “Taking extra care during cold weather is really important, particularly for people who are more vulnerable to suffering ill health due to the cold, such as babies and very young children, older people, pregnant women and people with pre-existing medical conditions.
“It is recommended that we should heat our homes to at least 18 degrees Celsius in winter as this minimises risks to our health. If you can’t heat all the rooms you use, heat the living room during the day and your bedroom just before you go to bed.
“Try to avoid going out in cold icy weather but if you do need to go outside wear shoes with slip resistant grip and wear a few layers of thin clothing rather than one thick layer to trap in heat. It is also important that you have frequent hot food and drinks as these can help to keep you warm.
“Make sure you also take the current weather alert into account when planning any activity over
the following few days and try to avoid exposing yourself to cold or icy outdoor conditions,
especially if you’re at a higher risk of cold-related illness or falls.
“We are also asking everyone to remember the needs of friends, relatives, and neighbours who could be at risk during this period of cold weather. Make sure they’re well, and warm and have sufficient stocks of food and medicines, in case they cannot go out for a few days.”
For more advice on staying well in cold weather, visit the NHS website here. -
Report -
A brief outline of some of the issues and themes that patients have faced when accessing Walsall Services during October 2023.
Also, things that you can get involved with! -
Report -
A brief outline of some of the issues and themes that patients have faced when accessing Walsall Services during Novmeber 2023.
Also, things that you can get involved with! -
Report -
A brief outline of some of the issues and themes that patients have faced when accessing Walsall Services during December 2023.
Also, things that you can get involved with! -
News -
A callout to anyone who has used the NEW Emergency and Urgent Care Centre at Walsall Manor Hospital.
Share your experience, call us on 0800 470 1660 or Email: info@healthwatchwalsall.co.uk -
News -
Parents across the Black Country are being urged to make sure children are up to date with their measles, mumps and rubella (MMR) jab, following an increase in measles in the West Midlands.
Measles is a highly infectious disease which can lead to serious complications such as severe lung infections and inflammation of the brain. It also damages and suppresses the whole immune system, meaning children can be left much more susceptible to catching other illnesses.
It can spread quickly among communities, such as schools and nurseries, if children have not had two dose the MMR vaccine.
Symptoms of measles include:
• high temperature
• runny or blocked nose
• sneezing
• cough
• red, sore, watery eyes
• rash, which usually appears a few days after cold-like symptoms (sometimes it starts around the ears before spreading to the rest of the body).
All children are invited for their first MMR vaccine on the NHS when they turn one. The second dose is given when they reach three years and four months of age. Having two doses of the vaccine provides the best protection against MMR.
Adults and older children can also be vaccinated at any age if they have not been fully vaccinated before and are being encouraged to come forward if they haven’t had two doses.
The NHS has created a video of a local infection prevention nurse sharing the symptoms of measles to look out for and the ways to keep your child safe with the MMR vaccine.
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The Black Country Local Maternity and Neonatal System (BCLMNS) is looking at a way of working across Dudley, Sandwell, Walsall and Wolverhampton. This would mean that care is based on where women and birthing people plan to have their babies – rather than being based on geography -
Advice and Information -
If you are living with Chronic Pain, why not join the Chronic Pain Self Care Management Programme and take better care of yourself -
Advice and Information -
By taking part, you will:
• Gain/extend knowledge about how to live with your condition
• Feel confident and more in control of your life
• Manage your condition and treatment together with healthcare professionals
• Be realistic about the impact of your condition on yourself and your family
• Use your new skills and knowledge to improve your quality of life
• Meet others who share similar experiences
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Advice and Information -
Diabetes Self Care Management Programme
If you are living with Diabetes, why not join the Diabetes Self Care Management Programme and take better care of yourself. -
Advice and Information -
Learn new skills to help you to cope with your caring situation. -
News -
With the start of the new school term and the continuing rise in measles cases across the West Midlands, parents and carers in Walsall are being urged to ensure their children are up to date with their vaccinations such as MMR (measles, mumps and rubella) as soon as possible. -
News -
Engaging Communities Solutions (ECS) is the organisation that delivers your local Healthwatch service. As well as delivering local Healthwatch, ECS carries out social research for a range of clients who are usually from the public sector. The subjects that we cover are mainly health and social care related but sometimes we carry out projects that are about other topics too. To be able to involve more people in our research projects we are now recruiting people to join our Participant Panel. Members of the panel are people who would like to take
part in focus groups or interviews about different subjects and contribute to service improvements or new developments that are not part of the work of the local Healthwatch. You will receive a thank you for any focus groups or interviews that you take part in as a Panel Member such as a gift voucher.
If you are interested in joining our Participant Panel, please complete the registration form Https://engagingcommunities.welcomesyourfeedback.net/3d8r22 , or if you have any questions about the Panel, please contact Research Manager, Deborah Faulks, on 07876 897098 or deborah.faulks@weareecs.co.u -
News -
CHILDREN & YOUNG PEOPLE’S VOICE SURVEY -
News -
Useful information and support -
Advice and Information -
Due to an increase in measles cases across the West Midlands, pop-up vaccination clinics have been set up in the Black Country to help ensure children aged 12 to 16 are up to date with their measles, mumps and rubella (MMR) jab.
Measles is a highly infectious disease which can lead to serious complications such as severe lung infections and inflammation of the brain. It also damages and suppresses the whole immune system, meaning children can be left much more susceptible to catching other illnesses.
It can spread quickly among communities, particularly schools, if children have not had two doses of the MMR vaccine.
All children are invited for their first MMR vaccine on the NHS when they turn one. The second dose is given when they reach three years and four months of age.
Having two doses of the vaccine provides the best protection against MMR and adults and older children can be vaccinated at any age if they have not been fully vaccinated before.
A series of pop-up clinics offering the MMR vaccine are taking place across the Black Country for 12 to 16 year-olds (Year 8 and Year 11) who haven’t yet had two doses. The clinics are being hosted in Wolverhampton, Dudley, Walsall and Sandwell on the following dates:
Wolverhampton:
• The Health Hub, Mander Centre, Wolverhampton, WV1 3NH, Saturday 20 January,
9am-2.30pm. To book an appointment call 01902 200077
Dudley:
• Fens Pool Community Centre, Tennyson Street, Brierley Hill, DY5 4HY, Saturday 20
January, 9am-1.30pm. To book an appointment call 01384 431712
Sandwell:
• Wood Lane Community Centre, Wood Lane, West Bromwich, B709PT, Saturday 27
January, 9am-1.30pm. To book an appointment call 0121 592 1110
Walsall:
• South & Central Locality Hub, Birchills Street, WS2 8NF, Saturday 27 January, 9am1.30pm. To book an appointment call 01922 902035
The clinics will be staffed by trained healthcare professionals from the NHS and Vaccination UK who specialise in childhood vaccinations and follow all necessary safety protocols. Parents and carers who are unsure if their child is up to date with their routine vaccinations can also check this at the clinics. Children will need to be accompanied by a parent or guardian at the clinics.
Dr Fiona Rose, local GP and Clinical Director for Quality and Safety for the NHS Black Country Integrated Care Board said: “Measles can easily spread between unvaccinated people and can be very serious, so it is important that parents make sure their children are protected. The safest and most effective way to prevent measles is to ensure your child is fully vaccinated with MMR vaccine.
“It’s understandable that parents may be worried about getting their child vaccinated, however the MMR vaccine is one of the most studied vaccines in the world, with millions of doses given every year – it is safe for your child, and will protect them, their friends and the wider community.
“It’s never too late to come forward and our pop-up clinics are a great opportunity for children aged 12 to 16 years to get vaccinated if they have missed a dose, so please do book an appointment as soon as you can.”
Parents who are unsure if their child is up to date with all their routine vaccinations can also check their child’s Red Book (personal child health record), check the NHS app, or contact their GP practice.
For more information about the MMR vaccine, visit the NHS website here. -
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Healthwatch Walsall was successful in a bid for a microgrant from the Black Country ICB to
undertake engagement with the homeless and rough sleepers in the Borough of Walsall. The
aim of the work was to ascertain the views around planned and urgent care.
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News -
If this is you? Or a loved one? Get in touch. Tel: 0800 470 1660 or email: info@healthwatchwalsall.co.uk -
Advice and Information -
Are you grieving the death of a loved one or struggling with the long-term effects of loss? Then join us for this six-session course, The Bereavement Journey, being run by the Brownhills & Willenhall and Walsall Methodist Circuits. -
Report -
To read and download a copy. Use the 'Downloads' button below.
Provider feedback
The below response was received and added.
We at The Willows were happy to welcome the Healthwatch team into the home.
Face to Face relatives meetings will recommence in February 2024, as recent Zoom meetings were not well attended. The Activities Co-ordinator will be inviting residents to a meeting very soon for discussions and recommendations.
We as a home acknowledge the report and look to make improvements for the well-being of our residents and staff. -
Advice and Information -
Pop-up vaccination clinics have been set up during February half term to help ensure hildren are up to date with their measles, mumps and rubella (MMR) jab.
All children are invited for their first MMR vaccine on the NHS when they turn one. The second dose is given when they reach three years and four months of age.
Having two doses of the vaccine provides the best protection against MMR and adults and older children can be vaccinated at any age if they have not been fully vaccinated before.
The clinics, which will be running everyday throughout the half term break, are open to all eligible children who are due or have missed a dose. Adults up to the age of 25 are also invited to come forward.
The pop-up clinics are being hosted at a range of locations across the Black Country. This is in
addition to existing pop-up clinics taking place this weekend:
Saturday 3 February:
• Vaccination van located outside Poundland in Walsall Town Centre, Lower Hall Lane, St Matthews Quarter, WS1 1PU, 9am-3pm. To book an appointment call 01922
902035
• Whitmore Reans Family Hub, Wolverhampton, WV1 4AL, 9.30am-2.30pm. To book an appointment call 01902 200077
Saturday 10 February:
• Mary Stevens Park, Stourbridge, DY8 2AA, 10am-3pm. To book an appointment call 01384 431 712
• West Bromwich Central Family Hub, Off Claypit Lane, West Bromwich, B70 9EZ, 9am3pm. To book an appointment call 0121 592 1110
Monday 12 February:
• Tesco, Silver Street, Brownhills, Walsall, WS8 6DZ, 9am-3pm, To book an appointment call 01922 902035 -
Advice and Information -
Guidance, information and vaccination information. -
Report -
Read or download a copy.
One download is a PDF and the other in Microsft Word format. -
Report -
Healthwatch Walsall wanted explore how Black and Asian women in Walsall truly feel during
their maternity journey. Do women feel as though they are listened to and valued as individuals? Do women feel they are treated with respect and compassion? These are major factors in the quality of treatment a patient feels they have received. Furthermore, we wanted to ask women if they felt their ethnic background influenced the treatment and care they received.
Gathering such patient experiences helps to give a small insight into the maternity journey for Black and Asian women in Walsall. -
Event -
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News -
Dear colleague,
Your local NHS is asking people for their comments about proposals to reduce differences in access to Healthcare services in the Black Country.
In July 2022, a change in the law created our new organisation, NHS Black Country Integrated Care Board (ICB), to take over local healthcare planning from the former clinical commissioning group (CCG) serving the areas of Dudley, Sandwell, Walsall, and Wolverhampton.
Since the ICB establishment we have been reviewing our clinical policies. This includes:
reviewing the four existing CCG policies to harmonise them into one new position for the ICB
implementing new policies to take into account national clinical guidelines and best practice
While the majority of their clinical policies were similar, there were several clinical polices that had some differences. To address these differences, commissioning policies for treatments listed below are being reviewed to look at how they can be made the same for the places of Dudley, Sandwell, Walsall, and Wolverhampton
Clinical experts have looked at the latest evidence and practice for all of these services, both nationally and locally, to ensure the local offer is high quality and safe.
The clinical policy review will be carried out in stages.
A public involvement exercise is now live to collect wider views and feedback from local people and staff to inform our final decision-making.
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News -
The Dementia Needs Assessment is being developed by Walsall Council in partnership with the NHS Black Country Integrated Care Board (ICB). The aim is to understand the needs of Walsall residents with Dementia and those caring, supporting or working with them.
A community survey is currently live for anyone who has contact with the public as part of their work or volunteering role in the community. Responses will help the Council and the ICB understand resident needs, whether services are meeting these needs, gaps in support, areas for improvement, and information, knowledge, and training needs.
The Council would like to hear from anyone who comes into contact or support people with dementia. For example, libraries, community services, places of worship, carers support and dementia care. The survey takes approximately 10 minutes to complete and can be completed by going to the survey page for Dementia Needs Assessment 2023: Community Survey. Alternatively you can scan the barcode in the attached poster.
For more information or to request the survey in an alternative format, please
email MWwalsall@walsall.gov.uk. -
Report -
An estimated 1.9 million people living in private households in the UK (2.9% of the population) were experiencing self-reported Long Covid (symptoms continuing for more than four weeks after the first confirmed or suspected coronavirus (Covid-19) infection that were not explained by something else) as of 5 March 2023. Long Covid symptoms adversely affected the day-to-day activities of 1.5 million people (79% of those with self-reported Long Covid), with 381,000 (20%) reporting that their ability to undertake their day-to-day activities
had been “limited a lot”. Long Covid is an emerging phenomenon that is not yet fully understood. -
News -
In June 2023, the NHS Black Country Integrated Care Board (ICB) published the local NHS Joint Forward Plan, describing how NHS organisations in the Black Country will work together with other partners, including Local Authorities and the community and voluntary sector, to arrange and provide services to meet the needs of local people.
The following five priority areas were set out in the plan:
Priority 1- Improving access and quality of services
Priority 2- Community where possible – hospital where necessary
Priority 3- Preventing ill health and tackling health inequalities
Priority 4- Giving people the best start in life
Priority 5- Best place to work.
With the second year approaching, the plan has been updated and a sixth priority - ‘fit for the future’ - has been added. This is to recognise that the Black Country health system needs to change the way it works to embrace the opportunities and meet the challenges it faces. -
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Ideas Made Real is for young people aged 16-24 to turn their social action projects and community ideas into reality. Each successful young person will receive an award of up to £8,000 and expert support from United By 2022’s youth team to bring their project to life. Whether it's addressing homelessness, promoting mental
health awareness, or improving their surroundings, Ideas Made Real is designed by young people, for young people. Ideas Made Real is part of our GEN22 programme and last year’s projects won a national award.
To celebrate the West Midlands turning 50 this year, Ideas Made Real will hand the reins over to young people to create lasting impacts in their neighbourhood, their community and their home. If you have ever felt that no-one is doing anything about an issue that you care about, then this is for you. Previous participants say that Ideas Made Real made them feel confident and connected, and proud they made a difference for a community important to them, or in the place they call home. -
Advice and Information -
Being active and making connections with others is an important part of our health and wellbeing.
Let's Talk can help to identify what support you would like to access and to make connections in your local community.
For more information, click download for the Lets Talk Service leaflet. -
Advice and Information -
As Muslims begin to prepare for the month of Ramadan, the NHS has shared a reminder about how to stay safe and healthy during the holy month. Ramadan is expected to start on the evening of Sunday 10 March, subject to moon sighting, and end on Tuesday 9 April, during which time many Muslims will fast and not eat or drink during daylight hours. Fasting during Ramadan can be challenging, especially for those living with a long-term health condition such as diabetes, those who take prescribed medicines or anyone who needs a medical appointment during the holy month. -
Advice and Information -
The way to order repeat prescriptions is changing.
Notification to patients of a change in service for repeat prescriptions - please read carefully. (As this applies to specific GP venues as listed below).
From 31 May 2024, you will no longer be able to order repeat prescriptions using the Prescription Ordering Direct (POD) telephone service.
Your GP practice will be taking over the responsibility for your repeat prescriptions.
You can order your repeat prescriptions using one of these methods:
• on the NHS App
• by logging into your NHS account at www.nhs.uk
• by requesting a repeat prescription on your GP practice website
• by contacting your GP practice after 10am, to avoid the morning demand for appointments, for support with your repeat prescription request.
If you are unable to use any of these methods, please contact a member of staff at your GP practice who will be able to discuss your options.
The POD service is currently available to patients registered at the following Modality GP practices in Walsall:
• Collingwood Practice
• Forrester Street Practice
• Harden Health Centre / Blakenall Practice
• Keys Family Practice
• Kingfisher Berkley Practice
• Modality Darlaston Practice
• New Invention Practice
• Pleck Medical Centre.
• St John's Medical Centre.
NHS Black Country Integrated Care Board have provided a set of frequently asked questions explaining why the service is closing, what alternative options you have, and where you can go if you have any questions or concerns.
For more information about the way to order repeat prescriptions, please visit the NHS Black Country Integrated Care Board's website.
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Report -
A brief outline of some of the issues and themes that patients have faced when accessing Walsall Services during February 2024.
Also, things that you can get involved with! -
News -
People in the Black Country are being reminded to order any repeat prescriptions they may need ahead of the Easter bank holiday (Friday 29 March – Monday 1 April).
GP practices and pharmacies will have limited opening hours over the Easter bank holiday weekend, making it more challenging for people to access medicines at short notice.
Every bank holiday, NHS 111 sees an increase in people getting in touch about repeat prescriptions. Waiting and using emergency or urgent services over the Easter break puts added pressure on already busy services.
To avoid this and to ensure health is not put at any unnecessary risk, people are being asked to submit any repeat prescriptions that are due for renewal by Friday 22 March at the latest to make sure there is enough time for them to be processed and dispensed.
Dr Ananta Dave, Chief Medical Officer for the NHS Black Country Integrated Care Board, said:
“If you take any medicine on a regular basis to help manage a long-term condition such as high
blood pressure, diabetes, or asthma, now is the time to check that you have enough medication
left to last you over the upcoming Easter bank holiday weekend.
“By ensuring you have your required supply of prescribed medication, you save yourself the
worry of possibly not getting what you need on time and being caught short over the bank
holiday when your GP practice will be closed.
“The easiest way to order repeat prescriptions is via the NHS App or through your GP practice website. If you do not have access to GP online services, you can phone your GP practice to order prescriptions.”
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Report -
A brief outline of some of the issues and themes that patients have faced when accessing Walsall Services during January 2024.
Also, things that you can get involved with! -
News -
The Community Urgent Eyecare Service (CUES) is a free NHS service for anyone who is experiencing emergency eye care problems and is registered with a GP in the Black Country.
The symptoms that can be treated by the service includes:
• red or painful eye or eyelids
• recently occurring flashes and floaters
• recent and sudden loss of vision
• a foreign body in the eye.
Adults and children can use the service, which is available via participating opticians across the Black Country, without the need for a GP referral.
This service is not an eye test and does not cover long standing or major eye conditions such as such as cataracts, diabetic retinopathy or glaucoma. Those who have one of these conditions should contact their optometrist or hospital eye service directly for advice in the usual way.
Sarb Basi, Director of Primary Care for the NHS Black Country Integrated Care Board, said: “It’s important that we look after our eyes by having regular check-ups with an optician. However, if you find yourself with a sudden urgent eye condition, the CUES can give advice and treatment without delay.
“In most cases, the CUES will be able to treat patients quickly and easily. And, if hospital treatment is needed, the service will arrange an emergency appointment with an eye specialist at a hospital – meaning that patients have access to the right care straightaway.
“In the Black Country, there is a hugely talented workforce in primary care opticians who have the equipment and skills required to assess, diagnose and where necessary, treat eye problems. The CUES is a great example of providing more efficient care closer to home by minimising delays and reducing the need for hospital visits, and I would encourage people to access this service if they need urgent eye treatment.”
People can book an assessment with the Community Urgent Eyecare Service online.
You may also be referred or redirected to the service by another health care provider such as a GP, local pharmacist, optician, NHS 111 or A&E.
The self-referral service is coordinated by Primary Eyecare, the largest single not-for-profit primary eyecare lead provider in England.
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Report -
On this occasion we carried out a project looking at the Accessible Information Standard to ensure it meets the needs of people with sensory impairment.
Guidance from NHS England states:
‘From 1 August 2016 onwards, all organisations that provide NHS care and/or publicly-funded adult social care are legally required to follow the Accessible Information Standard.’
‘The Standard sets out a specific, consistent approach to identifying, recording, flagging, sharing and meeting the information and communication support needs of patients, service users, carers and parents with a disability, impairment or sensory loss.’
This report is a local sample of service user experiences and views.
Available as a PDF and Word document which can be read aloud.
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News -
Vaccination clinics have been set up across the Black Country to ensure children are up to date with their measles, mumps and rubella (MMR) jab.
Measles is a highly infectious disease which can lead to serious complications such as severe lung infections and inflammation of the brain. It can spread quickly among communities, particularly schools and nurseries, if children have not had two dose the MMR vaccine.
All children are invited for their first MMR vaccine on the NHS when they turn one. The second dose is given when they reach three years and four months of age. Having two doses of the vaccine provides the best protection against MMR and adults and older children can be vaccinated at any age if they have not been fully vaccinated before.
The clinics, which are running from March until July, will be staffed by trained healthcare professionals from the NHS and Vaccination UK who specialise in childhood vaccinations and follow all necessary safety protocols. Children will need to be accompanied by a parent or guardian at the clinics.
The DTP vaccine, which provides protection against diphtheria, tetanus, and pertussis (whooping cough) and the MenACWY vaccine, which helps protect against meningitis and septicaemia (blood poisoning), are also available at these clinics. Both vaccines are given to children aged 13 or 14 (school year 9 or 10).
Parents and guardians of children who have missed or delayed one of these childhood vaccines are being encouraged to come forward. More information about the clinics, including how to book an appointment, can be found on the NHS Black Country Integrated Care Board website.
Dr Fiona Rose, local GP and Clinical Director for Quality and Safety for the NHS Black Country Integrated Care Board, said: “Measles is a serious but entirely preventable disease that spreads easily between unvaccinated people, in particular children. It’s highly contagious, so even a small decline in MMR vaccine uptake can lead to a significant rise in cases, which is why it’s absolutely vital that we ensure all children have the maximum protection.
“It’s understandable that parents may be worried about getting their child vaccinated, however childhood vaccines are safe and effective and offer the best protection for children. For decades, vaccinations have protected our children and young people from potentially serious diseases and by the time they leave school, a child will have been offered vaccinations against numerous different diseases or infections.
“So, if your child has missed a vaccination, please contact your nearest clinic and book an appointment – it’s never too late to catch up.”
In the UK, there are two types of MMR vaccine – MMR VaxPro® and Priorix®. Priorix® does not contain pork gelatine and both vaccines are available at the clinics.
Those who are unsure if they, or their child, are up to date with all their routine vaccinations can
confirm their vaccine status by checking:
• their child’s Red Book (personal child health record)
• the NHS App
• or by contacting their GP practice.
For more information on childhood vaccinations, please visit the NHS website. -
News -
The minutes from our open to the public session of our meetings. -
Report -
Teenage pregnancy was chosen as one of our priority projects for 2023-2024. We met with Local Authority staff and from this meeting it was clear most of the work we would be undertaking would be around communication, which is something we had already covered in our Young Persons Communication Around Health and Social Care Services Report. We then met with Walsall Teenage Pregnancy Lead; from this we were invited to engage with young people who are currently attending 2 programmes that are running in Walsall, Teens & Toddlers and Thrive. -
Report -
Read or download a copy.
One download is a PDF and the other in Microsft Word format. -
News -
Packed full of updates, reports and information from our partners about your health and social care services -
Report -
A brief outline of some of the issues and themes that patients have faced when accessing Walsall Services during March 2024.
Also, things that you can get involved with! -
Report -
NHS 111 triages people's medical needs to enable them to access the appropriate services or to provide advice on self-care where relevant. We want to know if this process is working for you and understand your experiences of using the service.
Here is what you said. -
News -
Eligible people in the Black Country will be invited to come forward for spring COVID-19 vaccine from this week.
Following guidance from the Joint Committee on Vaccination and Immunisation (JCVI) the latest phase of the COVID-19 vaccination programme has now started, with care home residents first in line to receive a spring vaccine dose.
The offer will then be opened up to the remaining eligible groups, including:
• adults aged 75 years and over (including those who turn 75 by 30 June 2024)
• those aged six months and over who have a weakened immune system.
People who are admitted to an older adult care home or become immunosuppressed by 30 June are also eligible. Those eligible for a spring vaccine will be contacted by the NHS by letter, text message or via
the NHS App. Appointments can be booked via the National Booking System, with first appointments available from Monday 22 April.
If you know you are eligible, you do not have to wait to be invited, you can book on National Booking System once it is open. Walk-in appointments are also available at selected locations and you can find your nearest site by visiting the NHS online walk-in finder.
Sally Roberts, Chief Nursing Officer for the NHS Black Country Integrated Care Board, said: “Vaccination has been our most effective tool against COVID-19 and remains the best way to stay protected.
“Having the spring vaccine helps prevent vulnerable people from becoming seriously ill or needing treatment in hospital and over the coming weeks, everyone aged 75 and over, residents in care homes for older adults, and people with a weakened immune system will be offered a vaccination.
“So, if you’re in one of the eligible groups, please take the opportunity to top up your protection as soon as you can.”
For more information on the spring vaccine, please visit the NHS website. -
Advice and Information -
As a consumer champion for the public, Healthwatch Walsall (HWW) regularly listens to experiences about unsatisfactory care and signposts to the most appropriate complaints handler. -
Report -
Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved. -
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This Privacy Statement sets out the data processing practices carried out by Healthwatch Walsall. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the local independent champion for people who use health and social care services. -
Report -
Read or download a copy.
One download is a PDF and the other in Microsft Word format.