1. Report -

    A brief outline of some of the issues and themes that patients have faced when accessing Walsall Services during October 2023.

    Also, things that you can get involved with!
  2. Report -

    A brief outline of some of the issues and themes that patients have faced when accessing Walsall Services during Novmeber 2023.

    Also, things that you can get involved with!
  3. Report -

    A brief outline of some of the issues and themes that patients have faced when accessing Walsall Services during December 2023.

    Also, things that you can get involved with!
  4. Advice and Information -

    By taking part, you will:
    • Gain/extend knowledge about how to live with your condition
    • Feel confident and more in control of your life
    • Manage your condition and treatment together with healthcare professionals
    • Be realistic about the impact of your condition on yourself and your family
    • Use your new skills and knowledge to improve your quality of life
    • Meet others who share similar experiences
  5. Advice and Information -

    Learn new skills to help you to cope with your caring situation.
  6. News -

    With the start of the new school term and the continuing rise in measles cases across the West Midlands, parents and carers in Walsall are being urged to ensure their children are up to date with their vaccinations such as MMR (measles, mumps and rubella) as soon as possible.
  7. Report -

    To read and download a copy. Use the 'Downloads' button below.

    Provider feedback
    The below response was received and added.

    We at The Willows were happy to welcome the Healthwatch team into the home.

    Face to Face relatives meetings will recommence in February 2024, as recent Zoom meetings were not well attended. The Activities Co-ordinator will be inviting residents to a meeting very soon for discussions and recommendations.

    We as a home acknowledge the report and look to make improvements for the well-being of our residents and staff.
  8. Report -

    Read or download a copy.
    One download is a PDF and the other in Microsft Word format.
  9. News -

    The Dementia Needs Assessment is being developed by Walsall Council in partnership with the NHS Black Country Integrated Care Board (ICB). The aim is to understand the needs of Walsall residents with Dementia and those caring, supporting or working with them.

    A community survey is currently live for anyone who has contact with the public as part of their work or volunteering role in the community. Responses will help the Council and the ICB understand resident needs, whether services are meeting these needs, gaps in support, areas for improvement, and information, knowledge, and training needs.

    The Council would like to hear from anyone who comes into contact or support people with dementia. For example, libraries, community services, places of worship, carers support and dementia care. The survey takes approximately 10 minutes to complete and can be completed by going to the survey page for Dementia Needs Assessment 2023: Community Survey. Alternatively you can scan the barcode in the attached poster.

    For more information or to request the survey in an alternative format, please
    email MWwalsall@walsall.gov.uk.
  10. News -

    In June 2023, the NHS Black Country Integrated Care Board (ICB) published the local NHS Joint Forward Plan, describing how NHS organisations in the Black Country will work together with other partners, including Local Authorities and the community and voluntary sector, to arrange and provide services to meet the needs of local people.
    The following five priority areas were set out in the plan:

    Priority 1- Improving access and quality of services
    Priority 2- Community where possible – hospital where necessary
    Priority 3- Preventing ill health and tackling health inequalities
    Priority 4- Giving people the best start in life
    Priority 5- Best place to work.
    With the second year approaching, the plan has been updated and a sixth priority - ‘fit for the future’ - has been added. This is to recognise that the Black Country health system needs to change the way it works to embrace the opportunities and meet the challenges it faces.
  11. News -

    Ideas Made Real is for young people aged 16-24 to turn their social action projects and community ideas into reality. Each successful young person will receive an award of up to £8,000 and expert support from United By 2022’s youth team to bring their project to life. Whether it's addressing homelessness, promoting mental
    health awareness, or improving their surroundings, Ideas Made Real is designed by young people, for young people. Ideas Made Real is part of our GEN22 programme and last year’s projects won a national award.

    To celebrate the West Midlands turning 50 this year, Ideas Made Real will hand the reins over to young people to create lasting impacts in their neighbourhood, their community and their home. If you have ever felt that no-one is doing anything about an issue that you care about, then this is for you. Previous participants say that Ideas Made Real made them feel confident and connected, and proud they made a difference for a community important to them, or in the place they call home.
  12. Report -

    On this occasion we carried out a project looking at the Accessible Information Standard to ensure it meets the needs of people with sensory impairment.

    Guidance from NHS England states:
    ‘From 1 August 2016 onwards, all organisations that provide NHS care and/or publicly-funded adult social care are legally required to follow the Accessible Information Standard.’

    ‘The Standard sets out a specific, consistent approach to identifying, recording, flagging, sharing and meeting the information and communication support needs of patients, service users, carers and parents with a disability, impairment or sensory loss.’

    This report is a local sample of service user experiences and views.

    Available as a PDF and Word document which can be read aloud.
  13. News -

    The minutes from our open to the public session of our meetings.
  14. Report -

    Read or download a copy.
    One download is a PDF and the other in Microsft Word format.
  15. News -

    Packed full of updates, reports and information from our partners about your health and social care services
  16. Report -

    A brief outline of some of the issues and themes that patients have faced when accessing Walsall Services during March 2024.

    Also, things that you can get involved with!
  17. Report -

    Read or download a copy.
    One download is a PDF and the other in Microsft Word format.
  18. Report -

    Read or download a copy.
  19. News -

    This May Measure Month (MMM), eligible people in the Black Country are being reminded to visit their local pharmacy for a blood pressure check.

    Led by the International Society of Hypertension, MMM is an annual global screening campaign which aims to educate people on the importance of having their blood pressure checked regularly, as raised blood pressure is the number one cause of preventable death worldwide.

    High blood pressure, also known as hypertension, is a serious condition where your heart is made to consistently work harder to pump blood around your body.

    It often has no symptoms and can increase your risk of a number of serious and potentially lifethreatening conditions such as heart disease, heart attack, stroke, heart failure, kidney disease and dementia.

    People who might be more at risk of having high blood pressure include those who:
    • are overweight
    • do not do enough exercise
    • drink too much alcohol or coffee (or other caffeine-based drinks)
    • smoke
    • have a lot of stress
    • eat too much salt and not enough fruit or vegetables
    • are over 65 years old
    • are of Black African or Black Caribbean descent.

    All adults over 40 years old are advised to have their blood pressure checked at least every five years.
    In the Black Country it is estimated there are around 75,000 people with undiagnosed hypertension and so the NHS is reminding people aged 40 and over who haven’t had a blood pressure check in the last six months to come forward.

    Dr Sunil Nadar, Clinical Lead Cardiologist at The Dudley Group NHS Foundation Trust and MMM National Lead for England, said: “High blood pressure rarely has any symptoms which is why it is called the ‘silent killer’. It can significantly raise your risk of a life-threatening heart attack, heart failure, or stroke, and the only way to know you have the condition is to get your blood pressure measured.

    “High blood pressure can often be prevented or reduced by eating healthily (especially reducing salt in the diet), maintaining a healthy weight, taking regular exercise, drinking alcohol in moderation and not smoking. Some people with high blood pressure will also need to take one or more medicines to stop their blood pressure getting too high – what works best is different for each person.

    “Checking your blood pressure is quick, simple and painless, and it could save your life. So, if you don’t know what your blood pressure is, May is the time to find out.” Selected community pharmacies across the Black Country offer a free blood pressure check service for people aged 40 and over with no previous history of high blood pressure. You can find a pharmacy that offers free blood pressure checks near you on the NHS website.
    Stephen Noble, local pharmacist and Chief Officer of the Community Pharmacy Dudley, said: “May Measure Month is a great opportunity for raise awareness of high blood pressure and the importance of having a blood pressure check.

    “If you’re aged 40 and over and you’re not already being monitored by a doctor, you can quickly and easily get your blood pressure checked by going into your local pharmacy. It’s a free, simple and non-invasive test, conducted in privacy, and you don’t need to book in advance.

    “Depending on the result, the pharmacist might give you advice to support healthy living, give you a blood pressure monitor to take home with you and return later, or advise you to see a GP. Your blood pressure readings are also sent to your GP so your health records can be updated.”