News and reports

To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.

To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.

To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. We carried out the visit at the request of Adult Safeguarding Walsall CCG.

In light of the fact that people were either waiting to be seen or part way through their journey of having their issues diagnosed we used a semi-structured interview technique with a set of questions to help the interviewer talk to the patients and their families.

To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.

Walsall CCG carried out a consultation on the future of Stroke Services in Walsall.

Walsall CCG carried out a consultation on the future of Urgent Care Services in the area.

Each year Healthwatch Walsall asks the public what their concerns are around health and social care services

To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.

A total of 995 surveys were completed with participants across the 4 Areas listed, along with 3 focus groups and notes from APMS consultation events.

To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.

Healthwatch continues to gather information locally, through various means, such as surveys, focus groups, one-to-one conversations, and questionnaires.