Walsall Urgent Care report

Report - 10 October 2017

Walsall CCG carried out a consultation on the future of Urgent Care Services in the area.

A total of 892 survey responses were collected, with support from Healthwatch Walsall, from respondents living in Walsall and the neighbouring boroughs in addition to 2 consultation events. 88% of respondents who answered the first question indicated Option 1 as their preferred choice to keep things as they are, though for Option 2 there were 8% in favour of closing the town centre site leaving just under 3% favouring Option 3 and reducing opening hours.

301 people gave reasons for choosing Option 1 falling into these themes:

  • Demand for services
  • Accessibility
  • Waiting times
  • Quality of Service
  • Reduced pressure on A and E
  • Parking considerations

People said Option 1 would have no impact (30%) or a positive impact (64%) on them. Whereas Option 2 would have no impact (17%) or a negative impact (74%) on them and Option 3 would have no impact (31%) or a negative impact (60%) on them. People living in postcodes WS1 to WS5 were amongst those who favoured option 1 more than other areas of Walsall.

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