Local Intelligence Report July to August 2019

Report - 6 August 2019

Our job is to champion the consumer interests of those using the services and give local people an opportunity to speak out about their concerns.

We have successfully presented our Annual Report and held our Annual General Meeting (AGM) attended by members of the public, councillors and support organisations.

Some of our highlights of last year below:

• We spoke to 4,787 people across the Walsall Borough

• We visited 216 sites of care, treatment, community events, meetings and groups

• We signposted almost 300 people to support, advice and information points

• We have made almost 210 recommendations of improvements to help make a difference

• We have 22 volunteers helping to carry out our work. In total they gave over 400 hours of their time to work with Healthwatch

• We have 1,743 followers across Twitter, Facebook and Instagram

We held our Spotlight on… GP Services (Primary Care Network) on the 17th July with a presentation by Dr Anand Rischie MRCGP, GP at Pleck Health Centre & Chair of the Clinical Commissioning Group in Walsall.

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NHS and social care staff are doing everything they can to keep us well during these challenging times, but there might be things that can be improved for you and your loved ones, both in the area you live in and across the country.

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