Advice and Information

Learn what NHS 111 is and how you can use the service to book an A&E appointment

A second opinion is when you choose to request the expertise of another healthcare professional after you've been given a diagnosis or treatment plan. What are the new rules about second opinions and and how can you request one?

The Bereavement Journey is a 7-session series of films and discussion groups that gently guides bereaved people through the most common aspects of grief and bereavement to help them process their loss.

Facilitated by volunteers, any person bereaved at any time is helped to consider for themselves the implications of their bereavement and to discern the next steps. For most people The Bereavement Journey provides the tools they need, either to process their loss without one-to-one professional assistance or to identify where further support might help.

For full information download the two documents.

Online peer support group for anyone who identifies as LGBTQ+ who has lost a loved one to suicide. 

Meetings are the last Monday of the month, 7 – 9pm virtually.

GP practices very rarely remove patients from their list. If you are removed from a GP practice, you may need to register with a new one.

Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know.

Edward’s Trust is a specialist bereavement charity based in Birmingham, providing counselling and holistic support to families in
the West Midlands.

Are you caring for someone living with dementia in Walsall?
We can provide information and advice in a friendly, group setting:
An opportunity for carers to regularly meet and share experiences
Find out about local and national initiatives
Group activities

Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most of your GP appointment.

People are often in need of out-of-hours medical assistance. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

As the end of the school term approaches, parents and carers in the Black Country are being reminded of the importance of managing their child’s asthma over the summer.

Asthma is a lung condition that affects around one in every 11 children and causes symptoms like coughing, wheezing and breathlessness.

It varies from one child to the next, but most types of asthma can be managed well by using a preventer inhaler every day to control their asthma. A reliever (blue) inhaler may be needed occasionally if symptoms flare up.