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Advice and Information

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What can the Pharmacy First scheme do for me?

The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know.
15 November 2024

Bereavement support in the Black Country

Edward’s Trust is a specialist bereavement charity based in Birmingham, providing counselling and holistic support to families in
the West Midlands.
1 November 2024

Dementia carers together

Are you caring for someone living with dementia in Walsall?
We can provide information and advice in a friendly, group setting:
An opportunity for carers to regularly meet and share experiences
Find out about local and national initiatives
Group activities
16 October 2024
Senior woman talking with receptionist in waiting room in medical clinic. Two men talking with female doctor in the background.

Where can I get help for health out of hours?

People are often in need of out-of-hours medical assistance. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
5 October 2024
A young girl in a focus group

Important Asthma information and advice

As the end of the school term approaches, parents and carers in the Black Country are being reminded of the importance of managing their child’s asthma over the summer.

Asthma is a lung condition that affects around one in every 11 children and causes symptoms like coughing, wheezing and breathlessness.

It varies from one child to the next, but most types of asthma can be managed well by using a preventer inhaler every day to control their asthma. A reliever (blue) inhaler may be needed occasionally if symptoms flare up.
18 July 2024

At Your Side’ Suicide Bereavement Guides

Suicide Bereavement UK have developed a series of At Your Side guides for those bereaved by suicide in the Armed Forces community.

Three guides have been written by the bereaved for the bereaved:
At Your Side guide for veterans
At Your Side guide for families
At Your Side guide for serving personnel

Both the veteran and family guide will be launched on the 17th April 2024. The serving guide will be launched shortly afterwards.

Who produced the At Your Side guides?
The guides have been produced by Suicide Bereavement UK, an internationally recognised organisation specialising in suicide bereavement research and the development of evidence-informed support materials for bereaved people.

They were commissioned by NHS England and co-produced with individuals bereaved by suicide as well as experts in military mental health, suicide prevention and bereavement.

The guides are based on the experiences and needs of those who took part in the Armed Forces Suicide Bereavement Study. All were bereaved by suicide, having lost a friend, colleague, spouse, partner, adult child, parent or sibling during or after military service.

The guides are free to download.

Dedication

The guides are dedicated to those bereaved by suicide and to those they have lost in the Armed Forces community.
22 April 2024

Pregnant women urged to get the whooping cough vaccine

With cases of whooping cough increasing across the Black Country, pregnant women are being encouraged to come forward for a vaccination.

Whooping cough, also known as pertussis, is a bacterial infection of the lungs and breathing tubes. It spreads very easily and can sometimes cause serious problems, especially in babies and young children.

Mums-to-be are offered the vaccine between 16 and 32 weeks of pregnancy so their baby has protection against whooping cough from birth. The whooping cough vaccine is also routinely given as part of the 6-in-1 combination vaccine for babies at 8, 12 and 16 weeks.

If you are pregnant and have not been vaccinated, or if your child hasn’t yet had the 6-in-1 combination vaccine, please contact your GP surgery to book an appointment to get the protection from whooping cough as soon as possible. If you’re unsure if your child has had the vaccine, check your child’s red book (health record).

Sally Roberts, Chief Nursing Officer for the NHS Black Country Integrated Care Board, said: “Anyone can catch whooping cough, but the infection can be very serious in young children and babies.

“Getting vaccinated while you’re pregnant is highly effective in protection your baby from developing whooping cough in the first few weeks of their life – ideally from 16 weeks up to 32 weeks of pregnancy. If for any reason you miss having the vaccine, you can still have it up until you go into labour.

“The immunity you get from the vaccine will pass to your baby through the placenta and provide protection for them until they are old enough to be routinely vaccinated against whooping cough at eight weeks old.
“Vaccination remains the very best protection for babies and children from becoming unwell with whooping cough. So, if you are pregnant and have not been vaccinated, or if your child hasn’t yet had the 6-in-1 combination vaccine, please come forward as soon as you can.”

For more information on the whooping cough vaccine in pregnancy, please visit the NHS website.

The 6-in-1 vaccine protects babies against six serious illnesses:
• diphtheria
• hepatitis B
• hib (Haemophilus influenza type b)
• polio
• tetanus
• whooping cough.

If your child has missed their 6-in-1 vaccinations, contact your GP surgery. It's best to have them on time, but children can still have the 6-in-1 vaccine up to the age of 10.

For more information about the 6-in-1 vaccine, please visit the NHS website.

22 April 2024
Contact us

Make a complaint about Healthwatch Walsall

As a consumer champion for the public, Healthwatch Walsall (HWW) regularly listens to experiences about unsatisfactory care and signposts to the most appropriate complaints handler.
19 April 2024

Important Prescription Information

The way to order repeat prescriptions is changing.

Notification to patients of a change in service for repeat prescriptions - please read carefully. (As this applies to specific GP venues as listed below).

From 31 May 2024, you will no longer be able to order repeat prescriptions using the Prescription Ordering Direct (POD) telephone service.

Your GP practice will be taking over the responsibility for your repeat prescriptions.

You can order your repeat prescriptions using one of these methods:
• on the NHS App
• by logging into your NHS account at www.nhs.uk
• by requesting a repeat prescription on your GP practice website
• by contacting your GP practice after 10am, to avoid the morning demand for appointments, for support with your repeat prescription request.

If you are unable to use any of these methods, please contact a member of staff at your GP practice who will be able to discuss your options.

The POD service is currently available to patients registered at the following Modality GP practices in Walsall:
• Collingwood Practice
• Forrester Street Practice
• Harden Health Centre / Blakenall Practice
• Keys Family Practice
• Kingfisher Berkley Practice
• Modality Darlaston Practice
• New Invention Practice
• Pleck Medical Centre.
• St John's Medical Centre.

NHS Black Country Integrated Care Board have provided a set of frequently asked questions explaining why the service is closing, what alternative options you have, and where you can go if you have any questions or concerns.

For more information about the way to order repeat prescriptions, please visit the NHS Black Country Integrated Care Board's website.
13 March 2024

Have a healthy and happy Ramadan

As Muslims begin to prepare for the month of Ramadan, the NHS has shared a reminder about how to stay safe and healthy during the holy month. Ramadan is expected to start on the evening of Sunday 10 March, subject to moon sighting, and end on Tuesday 9 April, during which time many Muslims will fast and not eat or drink during daylight hours. Fasting during Ramadan can be challenging, especially for those living with a long-term health condition such as diabetes, those who take prescribed medicines or anyone who needs a medical appointment during the holy month.
7 March 2024

Lets Talk Service

Being active and making connections with others is an important part of our health and wellbeing.

Let's Talk can help to identify what support you would like to access and to make connections in your local community.

For more information, click download for the Lets Talk Service leaflet.
6 March 2024

MMR and Measles information

Guidance, information and vaccination information.
7 February 2024

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