General Practice Nursing Report - September 2019
Three focus groups were undertaken in Sandwell, Walsall, and Wolverhampton. One focus group was undertaken in Dudley along with six drop-ins at GP practices.
The engagement around the understanding of the roles and use of general practice nurses provided similar themes from across the groups. Although some participants had good knowledge of the roles of practice nurses many did not, and the lack of knowledge meant there was possible underuse of nurse appointments. Having more information on the roles and skills of nurses would help some patients to decide whether to book an appointment with a nurse instead of a GP.
The availability of appointments to see a nurse as opposed to waiting for a GP appointment was seen as one of the positive reasons for booking appointments with a nurse, along with the perception that nurses had more empathy than doctors and had more time for patients.
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