Skip to main content
Home
Open search

Header menu

  • Contact us

Main navigation

  • Have your say
    • Have your say
    • Key projects
  • News & reports
  • Get involved
    • Ways to get involved
    • Volunteer
    • Events
    • Have your say
    • Work with us
    • Youth Healthwatch
    • 1st Friday Focus
  • What we do
    • About us
    • Our board
    • Our staff
    • Our impact
  • Advice & information
    • General advice
    • Find services
    • Help making a complaint
    • Coronavirus: advice and guidance
Enter the terms you wish to search for.

Advice and Information

Spring COVID-19 vaccine reminder

Eligible people in the Black Country are being reminded to come forward for their spring COVID-19 vaccine.

Since the roll out began last month, more than 29,000 people have already received their spring vaccination.

As with last year’s campaign, those eligible for a vaccine include adults aged 75 years and over, residents in a care home for older adults and individuals aged six months and over who have a weakened immune system. Anyone turning 75 between 1 April and 17 June 2025 can also have the jab.

Appointments will be available until Tuesday 17 June and can be booked online via the NHS website, the NHS App or by calling 119.

Those eligible should make sure their appointment takes place at least three months since their last dose.

Sally Roberts, Chief Nursing Officer for the NHS Black Country Integrated Care Board (ICB), said: “It’s fantastic to see so many people come forward for a spring COVID-19 vaccine in the space of just a few weeks.
“The COVID-19 vaccine plays a crucial role in helping to protect our most vulnerable, including older adults and those with weakened immune systems, by maintaining strong immunity and reducing the risk of severe illness or hospitalisation.

“If you're eligible, it's not too late to come forward - even if you haven’t previously received a COVID-19 vaccination, the spring vaccine can still offer vital protection.

“Thousands of eligible individuals in the Black Country have yet to get their spring COVID-19 vaccine. So, if you're one of them, please book your appointment today through the NHS website, NHS App, or by calling 119.”


6 May 2025

Blood Pressure Checks

High blood pressure is the largest known single modifiable risk factor for cardiovascular disease (CVD) which can lead to heart attacks, strokes and dementia. CVD causes 1 in 4 deaths in England - around one death every four minutes and is a leading cause of disability.

As the condition usually has no symptoms, it is estimated that 4.2 million people in England have undiagnosed high blood pressure. The only way to know if you have high blood pressure is to get a blood pressure test, which is a free, simple, non-invasive procedure.

If you're aged 40 and over, you can get a free blood pressure check at your local participating pharmacy, without needing to book in advance.
25 April 2025

Ask your pharmacist about dry skin

Dry skin can occur at any time of the year, but it can become more common as the weather becomes colder. It can appear at any age and, while it usually doesn’t present any serious problems, it can be associated with other medical conditions such as eczema, contact dermatitis and psoriasis.

The skin is made up of many different layers and it forms a natural barrier to protect our body from the outside environment. To help protect the outer layer of the skin from losing water, the skin produces an oily substance called sebum. If the skin does not have enough sebum, it loses water which causes dry skin.

Common causes of dry skin include:
 Excessive bathing
 Showering, scrubbing the skin while washing, or harsh soaps that dissolve the protective layer of sebum
 Environmental conditions that increase water loss, such as very hot, dry weather or central heating
 Frequent exposure to wind and sun can evaporate water from the skin, making the surface feel itchy and dry.
 Decreased production of sebum, which is often a factor in the elderly.

To help reduce symptoms, emollients can be used to moisture the skin. Emollients are moisturising treatments that are applied directly to the skin to soothe and hydrate it. There are various types of emollients that can be bought over the counter at your local pharmacy to help reduce dryness, relieve itching and soften cracks.

Your local pharmacy should always be your first choice for help with dry skin. Pharmacists are highly trained experts in medicines, and they can offer you advice and treatments without you needing to see a GP.
25 April 2025

Women across the Black Country can now get their supply of oral contraception at a local pharmacy, without the need to see a GP.

More than 200 pharmacies in the Black Country are participating in this new service, aiming to increase choice for women in the ways in which they can access contraception.   Oral contraception, known as ‘the pill’, can now be accessed at a pharmacy without a referral from a GP.

Women can also be referred to their pharmacy by their GP practice or a sexual health clinic. The pharmacist will offer a confidential consultation and will offer the first supply of the pill, or the ongoing supply of their current oral contraception. This is an NHS service and so the supply of oral contraception will be exempt from any prescription charges. 

Sukhy Somal, Head of Community Pharmacy Clinical Services for the NHS Black Country Integrated Care Board (ICB), said: “This new service is another great milestone in showing how much of an important role community pharmacists are improving wider access to healthcare services.  

“This is a safe and confidential service for women across the Black Country and allows general practice and sexual health services to free up appointments for more complex assessments. 

“Women will still receive their yearly pill check-up, like they would with their GP, which they will have when requesting their next supply of contraception. It is still encouraged to seek medical advice from a pharmacist or doctor if any unusual side effects continue after three months.” 
 
Individuals do not need to be registered with a GP to access this service. Pharmacies will only inform the GP practice that individuals have accessed the service, with their consent.  Business cards are being rolled out for patients across the Black Country enabling pharmacists to write down the date of the next supply of contraception and the name of the pharmacy. Contraception is free and confidential, including for young people under the age of 16. The doctor or nurse will not tell anyone, including parents or carer, unless they think you or someone else is at risk of harm. 


23 April 2025

Need a supply of oral contraception?

You can now get your contraceptive pill directly from your local pharmacist in confidence.

No appointments are necessary, allowing you to be seen quickly and conveniently.
23 April 2025

Visit your Pharmacy First with Salman Ahmad

If you or your family become unwell, you may not always need to see a doctor or get a prescription. Your local pharmacists are clinically trained experts in medicines, managing minor illnesses and providing health and wellbeing advice.

Pharmacists can help you with common problems such as coughs, colds, aches and pains. They alsomay offer medication advice and free consultations,perform health checks, and treat minor injuries and ailments.

Somepharmacies offer extended opening hours in the evenings and at weekends, and there is no need to book an appointment –just walk in.

As we move into the winter months, your local pharmacy can help you to get the help you need.


22 April 2025

How to access NHS services in the Black Country this bank holiday

Ahead of the Easter bank holiday weekend (Friday 18 April – Monday 21 April), people in the Black Country are being reminded how to get the right care if they feel unwell.

Due to the bank holidays, some services such as GP surgeries and pharmacies may be closed or operating reduced hours. However, selected pharmacies will remain open for prescriptions, non-urgent medical advice and treatment of common ailments.

People who need medical help that isn’t an emergency should contact NHS 111 in the first instance by visiting 111.nhs.uk or by calling 111.

NHS 111 can help direct people to the most appropriate local health service if they aren’t sure where to go – this could include an out of hours GP, a pharmacy, a local NHS walk-in centre, or a hospital accident & emergency (A&E) department.

Dr Ananta Dave, Chief Medical Officer for the NHS Black Country Integrated Care Board, said: “Bank holidays are a wonderful time for families and communities to come together, but we know it can be a worry if you or a loved one becomes unwell and you’re unsure where to turn for support.

“It’s important to remember that NHS services are still here for you throughout the long weekend. NHS 111 is a good first step, whether you call or go online, and they’ll help you get the right care, in the right place, without delay.

“Many pharmacies will also be open and are a great option for advice and treatment for minor health concerns. From coughs and colds, to upset stomachs and sore throats, your local pharmacist can offer expert help without the need for an appointment.

“By choosing the right service this bank holiday, you’ll get the care you need while helping A&E teams focus on those with serious or life-threatening conditions.”

A&E departments and 999 are there to treat the most serious and life-threatening conditions.
17 April 2025

Why not pop in.

There may be useful information and advice
4 April 2025

Are you worried about the rising cost of energy bills?

FREE ADVICE and SUPPORT with your home energy.
2 April 2025

Spring COVID-19 vaccine roll out to start in the Black Country

Eligible people in the Black Country are invited to come forward for spring COVID-19 vaccine from next week.

Similar to last year’s spring COVID-19 vaccine roll out, those eligible for a vaccine include:
• adults aged 75 years and over
• residents in a care home for older adults
• individuals aged six months and over who have a weakened immune system.

Those who turn 75 years old between 1 April and 17 June 2025 can also have the jab. Appointments can be booked now via the NHS website, the NHS App or by calling 119, with first appointments available from Tuesday 1 April until Tuesday 17 June.

Sally Roberts, Chief Nursing Officer for the NHS Black Country Integrated Care Board (ICB), said: “The vaccine has been our most effective tool against COVID-19, saving countless lives and helping thousands of people to stay out of hospital.

“However, protection against COVID-19, from either from catching the virus or from a previous vaccination, can fade over time and the circulating strain of the virus can change. That’s why if you are at higher risk of severe illness from the virus, it is important that you top up your protection and come forward for a vaccine this spring.

“If you know you’re eligible, you don’t need to wait to be contacted, you can book an appointment via the NHS website, the NHS App or by calling 119 today.”

While having the spring vaccine around six months after your last dose is the usual timeframe, eligible people can have it as soon as three months after a previous COVID-19 vaccine dose.

If you are eligible, you can get protection from a spring COVID-19 vaccination even if you have not taken up a COVID-19 vaccine offer in the past.
28 March 2025

Get your oral contraception at a Black Country pharmacy

Women across the Black Country can now get their supply of oral contraception at a local pharmacy, without the need to see a GP.

More than 200 pharmacies in the Black Country are participating in this new service, aiming to increase choice for women in the ways in which they can access contraception.

Oral contraception, known as ‘the pill’, can now be accessed at a pharmacy without a referral from a GP. Women can also be referred to their pharmacy by their GP practice or a sexual health clinic.

The pharmacist will offer a confidential consultation and will offer the first supply of the pill, or the ongoing supply of their current oral contraception. This is an NHS service, so the supply of oral contraception will be exempt from any prescription charges.

Sukhy Somal, Head of Community Pharmacy Clinical Services for the NHS Black Country
Integrated Care Board (ICB), said: “This new service is another great milestone in showing how much of an important role community pharmacists are improving wider access to healthcare services.

“This is a safe and confidential service for women across the Black Country and allows general practice and sexual health services to free up appointments for more complex assessments.

“Women will still receive their yearly pill check-up, like they would with their GP, which they will have when requesting their next supply of contraception. It is still encouraged to seek medical advice from a pharmacist or doctor if any unusual side effects continue after three months.”

Individuals do not need to be registered with a GP to access this service. Pharmacies will only inform the GP practice that individuals have accessed the service, with their consent.

Business cards are being rolled out for patients across the Black Country enabling pharmacists to write down the date of the next supply of contraception and the name of the pharmacy.

Contraception is free and confidential, including for young people under the age of 16. The doctor or nurse will not tell anyone, including parents or carer, unless they think you or someone else is at risk of harm.
28 March 2025

Have a healthy and happy Ramadan

As Muslims begin to prepare for Ramadan, the NHS has shared a reminder about how to stay safe and healthy during the holy month.
Ramadan is expected to start on Friday 28 February and end on Sunday 30 March, during which time many Muslims will fast and not eat or drink during daylight hours. Fasting during Ramadan can be challenging, especially for those living with a long-term health condition such as diabetes, those who take prescribed medicines or anyone who needs a medical appointment during the holy month.

The NHS has issued important advice to ensure a healthy and safe Ramadan, including:

• If you have a long-term health condition:
Having a medical condition doesn’t mean people can’t fast, but they may need to take precautions such as reviewing their med cation and closely monitoring how they’re feeling. There is also an exemption for people with diabetes, especially for those on insulin or those with any medical complications. If you have diabetes and want to fast during Ramadan, please speak to your GP or diabetes nurse about the safest way to do this. If you monitor your blood glucose levels, you should continue to do so while fasting.

• If you take prescribed medication:
If you are taking prescribed medicines to control an illness, you should continue taking them during Ramadan to prevent further, serious complications developing. You can check with your GP or pharmacist if the doses need to be adjusted or the times that you take them need to be changed. This will allow you to control your illness while completing a fast safely. Those who are unsure about fasting should always seek advice from their healthcare professional.

• If you have a medical condition:
It is important that people keep all medical appointments where possible in Ramadan. If you feel you are unable to keep your appointment, please contact your GP or hospital to re-schedule your appointment for as soon as possible after the holy month ends.
28 February 2025

Pagination

  • Current page 1
  • Page 2
  • Page 3
  • Page 4
  • Page 5
  • Page 6
  • Next page ››
  • Last page Last »

Footer menu - Primary

  • Jobs
  • Contact us
Twitter External link icon Facebook External link icon Instagram External link icon
Opens in a new window Opens an external site Opens an external site in a new window YouTube External link icon LinkedIn External link icon RSS External link icon
Healthwatch logo

Footer menu - Secondary

  • Terms & conditions
  • Accessibility
  • Cookies
  • Privacy
  • Log in

© Healthwatch 2022