News and reports

Talk to patients about all aspects of their care and whether this is delivered in a way that promotes their dignity and independence including the ability to make choices about their health and care.

Healthwatch continues to gather information locally, through various means, such as surveys, focus groups, one-to-one conversations and questionnaires.

To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.

After being diagnosed with cancer, accessing timely treatment is important to the patient. Access and signposting to non-clinical support services is also an important part of the patient journey.

To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. .

To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. We carried out the visit at the request of Adult Safeguarding Walsall CCG.

To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.

To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.

To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.

To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives. We carried out the visit at the request of Adult Safeguarding Walsall CCG.

In light of the fact that people were either waiting to be seen or part way through their journey of having their issues diagnosed we used a semi-structured interview technique with a set of questions to help the interviewer talk to the patients and their families.

To observe the physical environment of the home and the interactions of staff and residents. To listen to, observe and capture the experiences of service delivery from the residents and relatives.