News and reports

he launch of our Joint Forward Plan comes as the Black Country ICB and the ICS celebrate its one-year anniversaries. In the last 12 months, we have already achieved a great deal by working in partnership with organisations in the health and care sector. However, there is no question that this is a challenging time for health and care services, which is why our plan recognises the collective strength in working together to resolve our shared challenges and describes our ambition to improve quality and outcomes for people who use our services.

This plan is just the start of our journey and I look forward to working with you to bring it to life and make a real difference to the health of people in the Black Country.

A brief outline of some of the themes and issues that patients have faced using Walsall Services during June 2023. Also, things that you can get involved with!

A great presentation about the 'Bowel Cancer' awareness in Walsall. Thank you to Jo Barlow for presenting.

To learn about Bowel Caner awareness then click on 'Download' to see the presentation.

A great presentation about the 'Virtual Wards' service in Walsall. Thank you to Fiona Micheli for presenting about the service.

To learn about Walsall Virtual Wards then click on 'Download' to see the presentation.

A great presentation about the 'Care Navigation' service in Walsall. Thank you to Fiona Micheli for presenting about the service.

To learn about Walsall Care Navigation then click on 'Download' to see the presentation.

A brief outline of some of the themes and issues that patients have faced using Walsall Services during May 2023. Also, things that you can get involved with!

A brief outline of some of the themes and issues that patients have faced using Walsall Services during April 2023. Also, things that you can get involved with!

You have the right to make a complaint about any aspect of NHS care, treatment or service, this is written into the NHS Constitution on GOV.UK.
From 1 July 2023 the way you make a complaint about primary care services to the commissioner is changing.
By primary care services we mean GPs, dentists, opticians or pharmacy services.

Click on the 'Downloads' button to find out more.

Download and read what we have been doing and achieved over the last year.

Read about our recent visit to Selwyn Court Care home, 17th May 2023

So if you have tried to access NHS dental care/treatment in the past year, we ask you to take part in a short questionnaire. Please use the link: https://tinyurl.com/4hmfmadr

We will collate patient responses and publish a report on patients' experiences of trying to get NHS dental care/treatment in Walsall.

Healthwatch Walsall want to hear from Black and Asian women living in Walsall about their maternity experiences. Were you happy with the treatment and care you received? We want to listen to your feedback and use this to influence service changes to make maternity services better, be more accessible, inclusive and for service users to have the highest quality of care.

Share your feedback by taking part in our short survey. It takes just a couple of minutes. What you tell us can help shape services for the people who use them.

Your feedback is anonymous, we will not ask your name and you do not have to tell us anything personal about yourself.